Shipping policy

Shipping Policy

Thank you for shopping with Brown Bros Garage. We appreciate your support and work hard to get every order packed and shipped as quickly as possible.

Order Processing

Orders are typically processed within 2–5 business days. Processing times may be longer during product launches, sales, holidays, or periods of high order volume.

Once your order ships, you will receive a shipping confirmation with tracking information when available.

Shipping Times

Estimated delivery times are provided at checkout and begin after your order has been processed. Delivery times may vary depending on your location, shipping carrier, weather, holidays, and other circumstances outside of our control.

Brown Bros Garage is not responsible for carrier delays once an order has been transferred to the shipping carrier.

Shipping Rates

Shipping costs are calculated and displayed at checkout based on your order, delivery location, and available shipping method.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error in your shipping information, please contact us as soon as possible.

We cannot guarantee that an address can be changed once an order has been processed or shipped.

Lost, Stolen, or Damaged Packages

If your package arrives damaged or appears to have been lost in transit, please contact us as soon as possible with your order information. We will work with you and the shipping carrier to determine the appropriate next steps.

Brown Bros Garage is not responsible for packages that are confirmed as delivered by the carrier but are subsequently lost or stolen.

Returns

We accept eligible returns within 30 days of delivery. Items must be unused, unworn, and returned in their original condition with any original packaging or tags.

Certain items, including customized, personalized, final-sale, or otherwise non-returnable products, may not be eligible for return.

Please review our Return & Refund Policy for complete return eligibility, instructions, and refund information.

Contact Us

If you have any questions regarding your order or shipment, please contact Brown Bros Garage through the contact information provided on our website.